Post a new interaction

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Interactions are events from 3rd party systems sent to Splio in order to trigger any rules (Marketing Automation or Loyalty). We provide a set of templated interactions through the interface that you can extend to your needs. You will find them in Data > Interactions.

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Pre-requisite

For any interaction to be working and accessible through Splio Customer Platform, you will first need to trigger an event through API.

ParameterCommentExamples
eventCan be set to anything as a string, avoid special charactersinstagram-like
source_typeCan be set to anything and needs to be set-up in Splio Customer platform beforehandpost, story, reel
channelCan be set to anything and needs to be set-up in Splio Customer platform beforehand
individual_idUnique key of the contact
source_dateSource date will only be used to be displayed in Splio.
value_dateValue date is the date of the interaction triggered by the client. It will be used for any filters, targeting and loyalty rules in Splio Customer Platform.
Body Params

representing informations for interaction we want to post

string
enum
required

The channel for interaction posted. If no channel is identifiable then use custom channel

string
required
string

unique value from provider

string

provider name or splio provider if not defined

string
required

unique key representing individual or contact, depending on channel

string
string
string
string
required
Responses

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Response
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application/json