Interactions are events from 3rd party systems sent to Splio in order to trigger any rules (Marketing Automation or Loyalty). We provide a set of templated interactions through the interface that you can extend to your needs. You will find them in Data > Interactions.
For any interaction to be working and accessible through Splio Customer Platform, you will first need to trigger an event through API.
|Can be set to anything as a string, avoid special characters||instagram-like|
|Can be set to anything and needs to be set-up in Splio Customer platform beforehand||post, story, reel|
|Can be set to anything and needs to be set-up in Splio Customer platform beforehand|
|Unique key of the contact|
|Source date will only be used to be displayed in Splio.|
|Value date is the date of the interaction triggered by the client. It will be used for any filters, targeting and loyalty rules in Splio Customer Platform.|